NINE steps to strengthen Relationships!

• Don't criticize, condemn or complain in absence.
• Give honest, sincere appreciation in presence.
• Arouse in the other person an eager want.
• Be genuinely interested in other people.
• SMILE!!!
• Remember-a person's name is to that person the sweetest sound in any language.
• Be a good listener.  Encourage others to talk about themselves.
• Talk in terms of the other person's interest.
• Make the other person feel important-and DO it sincerely!