- Analyse how difficult you are for others?
- Think if you are percieved by others as difficult or demanding? There is a difference between being difficult and demanding.
- It's better to understand, than to be understood.
- Do not try to take charge of others' behaviour.
- Do not bother about others' punctuality, maintain yours.
- In any situation, you should be clear of the consequences. BEGIN WITH THE END IN MIND.
- Learn to say NO!!
- Be crystal clear about your objectives/set limits of tolerable behaviour.
- "An eye for an eye" does not work with relationships.
- Be direct, and to the point.
- Empower your staff in setting limits at office/family at home.
- Avoid people with VERBAL DIARRHOEA(those who talk and talk and talk....)
- Long talkers are generally avoided.
- Always think: What NEXT?
- Divide your jobs into two :
- a. Maintainance/Routine Jobs - Delegate..
- b. Futuristic/Growth Jobs - Take up yourself.
- To be a good leader, learn to be a good trainer.
- Always give feedback, and recieve.
- Always do a cost benefit analysis before making any decision.
- Try to be a good role model.
- Be proactive.
- Remember, every difficult person or situation is a challenge...take it!!
- Think about the larger picture!!
- Give your opinion, but be detached once decision is made.
- Avoid Cross Transactions-Abrupt answers.
- Maintain Complementary Transactions-Allow flow of ideas..
a. Wikipedia
b. Answers.com
c. “Workshop on Dealing with difficult people" by Dr.Shailendra Gupta
d. www.amaindia.org
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