Challenges in Delegation - A Managerial Perspective!!

• Challenges in Delegation:
• Most important aspect of any business is neither product, process, people or practice BUT Customer.
• People management needs lot of delegation-delegation which should be specific, authoritative and assertive.
• Delegation requires a team and sharing of responsibility along with accountability and authority.
• Effective Delegation pre supposes following requirements in the Organisation:
• Time Management
• Motivation
• Task Oriented approach to work
• Performance Evaluation
• Goal Setting
• Planning and Orientation
• Skills development and People development
• Mutual trust and respect for each other
• Crises Management skills
• Tranparency
• Confidence 
• Tolerance ability - tolerance for people and mistakes
• Team Working and Team spirit
• Constant Self Audit-How well do i Delegate?
• Innovation
• Appreciation
• Be a role model
• Empowerment
• Encouragement and Enthusiasm
• Credibility and Authenticity
• Follow the Adam's Equity & The Flight Syndrome

• Time Management:
• Follow the Parito's Rule of 80/20: 80% of your time and energy should be used in 20% of most productive work, and remaining 20% effort should be spent for 80% of the balance work.
• No leader without follower. If you want to be a good leader, create followers..
• Leaders are those who replicate them over a period of time. Leaders create leaders.
• No delegation, no leadership.
• Leadership has its roots in trust and credibility.

• Delegation:
• Assignment of new responsibilities & authority to others to carry out your tasks.
• A form of power sharing - empowerment
• Delegation is how to get others to do your work, so that you can get on to do what you are really supposed to be doing!!
• Authority is delegated whereas responsibility is created.
• Delegation rests on the TRIPOD of AUTHORITY, RESPONSIBILITY AND ACCOUNTABILITY(balance all three for best results)
• Delegation is the process of assigning various degree of decision making authority to lower level employees.
• Degrees of delegation: Low, Medium & High
• Have SMART/ER delegation:
• S : Specific
• M: Measureable
• A: Agreed
• R: Realistic
• T: Time Bound
• E: Ethical
• R: Recorded

• IDEAL steps to delegation:
• I: Introduce the task
• D: Demonstrate clearly what needs to be done
• E: Ensure Understanding
• A: Allocate authority, info and resources
• L: Let Go

• The secret of a manager's success is not doing your own work, but in recognising the right person to do it!!

• Useful References:
• Programme on  Challenges in Delegation @ AMA, by Mr. P K Balakrishanan, Management Consultant(pkbalakrishnan@gmail.com)(09892856201)
• Ahmedabad Management Association, Ahmedabad.